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About Us

Hyco Manufacturing Ltd has been established for over 20 years and is a West Yorkshire based manufacturer and distributor of electrical equipment specialising in Water Heating, Space Heating and Hand Dryers offering: 


•  Quality products and a programme of continuous innovation
•  High stock availability and free next day delivery on most orders
•  Pre and post sales technical support
•  Efficient operations resulting in competitive pricing


CUSTOMER SERVICE

Hyco is commited to customer satisfaction and our sales and technical teams are always on hand to offer advice and support on any issue from specification and installation to arranging delivery of urgent orders direct to site to arrive at the start of the next working day.

TECHNICAL SUPPORT:

Hyco provides comprehensive pre and post sales technical support to end users, installers,architects and distributors. Our Technical Sales team will help ensure that customers get the right product every time. Where appropriate a site visit can be arranged to discuss individual customer requirements. 

WARRANTY:

All Hyco products are covered by a standard 1 year parts or replacement warranty.

If there is a manufacturing defect we will send spare parts or collect, repair and return the unit or at our discretion we may supply a replacement product.

Our Microboil standard boiling water units come with a one year on-site warranty and the Microboil Premier range has a three year on-site warranty. We will arrange for a service engineer to rectify any manufacturing defect.

For our water heating products limescale damage and frost damage are not covered by warranty.

We will be happy to quote on any product for other warranty options including on-site and greater than one year - where required these must be taken out at time of purchase.

Neither the standard nor on-site guarantee covers consequential or other indirect costs arising from a product failure, nor does it include the results of incorrect installation, misuse/vandalism, failure to operate the product in accordance with the instructions or (in the case of water heaters) the result of limescale.

CONTACT US:

If you or your customers are unfortunate enough to experience a problem you should first contact our service department on 01924 225 200 before taking further action. Experience has shown that issues can often be resolved without the need to return or un-install the product.

SPARE PARTS

Spare parts are available through our stockists. For help and advice on spare parts please contact our customer services team.

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